Frequently Asked Questions

If your order went through, you should’ve received a confirmation email with all the details.
Sometimes it sneaks into the spam or promotions folder, so give that a check first. Still can’t find it? You might want to double-check the email you entered. For help, feel free to email our customer support, we’ve got you.

Shipping usually takes 3-5 business days depending on your location.

To ensure that every customer receives a 100% fresh and authentic fragrance, we are unable to accept returns or exchanges once a product has been delivered and handled. This maintains the artisanal integrity of our blends.

Changed your mind? No problem, just get in touch with us via email within 30 minutes of placing your order. Once it starts processing, though, we won’t be able to make any changes.

Once your order is placed, you’ll get a confirmation email with tracking details. Just give it 24–48 hours to update. You can use that link to stay updated on your delivery.

At the moment, we’re only shipping within India. But stay tuned, we’re working on going global soon!

If your order hasn’t been processed yet, we might be able to update the address. Contact us via email as soon as possible and we’ll try our best.

Currently, we do not offer COD. All orders must be prepaid through the available online payment methods at checkout.

Our fragrances are crafted to stay at their olfactory peak for 24 months from the date of manufacture.

Because we use high-quality ingredients and a light-shielding solid bottle, your scent is well-protected. While the fragrance won't "expire" in a harmful way after 24 months, you may notice the top notes begin to soften. To enjoy the full, vibrant profile of the blend, we recommend using it within this window.

Every fragrance comes in a 100ml (3.4 fl. oz.) bottle. We specifically chose this size because it is the maximum volume allowed in cabin luggage by most airlines. Whether you're headed to a meeting or a vacation, your signature scent can travel right by your side.

We strongly encourage drenching your life in our scents and all of our bundles are 15% off their normal pricing! (Discount codes do not stack with bundles since they are already discounted.)

No, we do not test on animals.

Everything is handmade in India.